FOUNDEVER (SYKES)

Andrew Arevalo

XRP -External Referral Program

ID #: 2 3 - 0 0 0 0 0 1 4

WHY IS SYKES THE BEST COMPANY

WHERE YOU CAN WORK, LEARN AND GROW?


We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth.

As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. That means that you get to work with the world’s biggest brands and industry leaders!


HERE ARE SOME BENEFITS OF WORKING IN SYKES:


  • Competitive salary, account-specific benefits and performance incentives
  • HMO coverage (medical and dental) even during probationary period
  • Life Insurance
  • Cool office spaces and employee-centric facilities
  • Accessible locations
  • Exclusive discounts in partner establishments
  • Company-sponsored interest clubs
  • Exceptional employee engagement activities
  • Volunteer programs
  • Mentoring and development programs for career growth opportunities


FAQS:


How will I know if SYKES will contact me?

When we receive your application, we will contact you so we can check if you have the skills, background, and preferences that are in-line with our job requirements. We will contact you within 24 to 48 hours.

How many assessments will I have to undergo? And what are the types of assessments?

Depending on the job opening that you are applying for, you may be asked to attend from one (1) up to three (3) interview sessions. Assessments may come in the form of an Interview, an Exam (psychometric, technical or language), and/or a Practical Test (typing test, technical skills demonstration, etc.).

How long will the recruitment process take?

The recruitment process will depend on the job and position you are applying for, but our goal is to process your application in one day. As soon as you have passed all the assessments and have processed all the pre-employment requirements, we will be more than happy to provide you with a Job Offer.






Site Locations:


Mandaluyong Shaw - WCC

Makati - Glorietta 1

Alabang ATC

Cebu City



Hiring Accounts:


SHAW - WCC Hiring Accounts


DAYSHIFT TECH ACCOUNT

FIXED WEEKENDS OFF

4 YEAR COLLEGE GRADUATE TECHNICAL COURSE

2 YEARS GRADUATE TECH COURSE WITH 6 MONTHS TSR

2 YEARS UNDERGRAD: 1 YEAR TSR EXP


DAYSHIFT TECH ACCOUNT

FIXED WEEKEND OFF

2ND YEAR UNDERGRAD: IT RELATED COURSE

COLLEGE GRADUATE/ASSOC GRADUATE: IT RELATED COURSE

NO CCE REQUIRED


FINANCIAL ACCOUNT

HS GRAD/SHS GRAD

NO CCE REQUIRED

METRO MANILA ONLY

NO OFW


SHIFTING SCHEDULE

FINANCIAL ACCOUNT

2ND YEAR COMPLETED

SHS GRADUATE

NO CCE REQUIRED

METRO MANILA ONLY


FINANCIAL ACCOUNT

SHIFTING SCHEDULE

2ND YEAR COMPLETED: 6 MONTHS CCE

COLLEGE GRADUATE: NO CCE



MAKATI - G1 Hiring Accounts


PROJECT SEALS TELECOMMUNICATION ACCOUNT:

Type of Support - VOICE

- 24/7 SHIFTING SCHEDULE

Salary Range - 21,000 (No Allowance)

- Open to all High School (Old Curriculum)/Senior High School

- At least 6 months phone Call Center Experience ( VOICE SUPPORT ONLY ), HIGHLY PREFERRED W/ 1 YR VOICE CCE

- Telco or Financial account experience, highly preferred

- No to OVERSEAS employment


CAR RENTAL ACCOUNT:

Type of Support - "BLENDED ACCOUNT:

- VOICE, EMAIL, CHAT AND TICKET MANAGEMENT"

- 24/7 SHIFTING SCHEDULE , SPLIT REST DAYS

Salary Range - 19,500

- Open to all High School (Old Curriculum)/Senior High School

- Customer service experience which extends to face-to-face interactions and/or call center experience

- At least 6 months of CCE for a voice support


FINANCIAL BANKING ACCOUNT:

Type of Support - VOICE

- 24x7 with consecutive RDs (initial schedule is 19x7)

Salary Range - 17,000 - 19,000

- Open to all High School (Old Curriculum)/Senior High School

- Ok with Fresh Graduate or No BPO Experience

- 100% onsite with zero chance of WAH due to client security restrictions;

- Applicant should be willing to work during Philippine Holidays , weekends and can render OTs if needed;

- Definitely no to CC hoppers;

- At least not a Student and has no plans to study in the near future;

- NO former OFWs;



Alabang - ATC Hiring Account:


Telco Account

Onsite

Voice/Phone Support


Nature of Account:


Questions on products and customer service support including billing and rate plan questions and charges, customer retention, upsell, data product and service technical support, troubleshooting, sales and addition of new lines of service,



Requirements:


  • 2nd yr college or Senior High School completed and up - at least solid 6 months cce.
  • High School Grad (Old Curriculum) - at least solid 2 yrs of cce.
  • Local cce will NOT be considered



Salary Package:


21k - 25k Basic (will vary based on comms. and tenure)



Perks & Incentives:

  • Mothly account spiff and incentive (RDOT, incentive, inbound incentive), depending on the need of the client and account.
  • Monthly Client Initiated incentives and promotions.
  • PHP 20,000 Signing bonus
  • Up to Php 7,000 per month if balance scorecard objectives are meet/exceeded.

If you are interested to apply, kindly fill out the online form below.


Apply only if you are qualified. You should not have prior application with SYKES in the last 2 weeks, otherwise your application will not be process.


PLEASE DO NOT FORGET TO TELL THE INTERVIEWER THAT YOU WERE REFERRED BY:


Andrew Arevalo

XRP -External Referral Program

ID #: 2 3 - 0 0 0 0 0 1 4